Unfortunately, as of current, all goods sold are non-returnable, non-refundable, and non-exchangeable with the exceptions of:

 

1) Mistakes/errors made by courier services, e.g. delivered to the wrong address, damage of goods during delivery; or

2) Mistakes/errors made by the merchant, e.g. product type/size/quality provided was different from ordered.

 

We strive for excellence in the products and service we provide to customers. In the unfortunate event where the abovementioned cases occur, please contact merchant at 03-89408330/03-89408331 during business hours, within 24 hours upon receiving the goods.

 

(Created: 19 July 2016

Last updated: 19 July 2016)

Jimrosa (M) Sdn. Bhd. is pleased to provide this page for your personal use. However, by using this page, you agree to the terms and conditions provided below. We may modify these terms and conditions at any time and without notice.

 

1) Use of Page and Page Material

Except as expressly stated therein, this page is provided for your personal noncommercial use and you may not copy material from this page for commercial use.

You are prohibited from using this page to post or transmit any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that could constitute or encourage unlawful conduct. We may from time to time monitor or review material transmitted or posted using this page and reserves the right to delete any material the company deems inappropriate. We are under no obligation to do so and assume no responsibility or liability arising from any material transmitted or posted using this page.

 

2) Disclaimer

Your use of this page and material from this page is at your own risk.

We strive to provide accurate and up-to-date material on this page. However, we make no warranties or representations as to the accuracy or timeliness of the material provided on this page. We assume no liability or responsibility for any errors or omissions on this page.

 

3) Prices

All prices are expressed inclusive of 6% Goods & Services Tax (GST), unless otherwise stated. The price of the items does not include the shipping charge, which will be charged at the rates applicable to the date, time and location of your delivery, upon checkout. Pricing and other terms and conditions relating to the purchase of the product in question will be as stated in the website, and this information may be changed at any time without notice. Prices may differ from those for purchases made through other channels.

 

4) Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Although we will always try to cater for your orders, an order of large quantities of an item can only be fulfilled at our discretion. For example, if you were to make an order of 30 cartons which would use up all our stock, the store may only deliver 5 cartons.

 

5) Acceptance

Your order is an offer to buy from us. A contract is only formed when we notify you that we have despatched your order. At any point up until then, we may decline to supply the goods to you, and a refund will be provided.

To ensure availability of all our products, customers may be limited to a maximum number of items.

 

6) Delivery

Delivery will be made to the address specified by you on the completed order form.

All goods must be signed for on delivery by an adult aged 18 years or over. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to follow the instructed steps to receive the goods.

In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time.

Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control, e.g. wrong or incomplete delivery address provided by customer, natural disasters which affect delivery time.

 

(Created: 19 July 2016

Last updated: 19 July 2016)